Contact Us

Need help? Visit our Frequently Asked Questions page for answers to common inquiries. Or, you can contact Britannica Customer Support by e-mail using our Online Help Form, or by telephone or fax. Customer Support personnel are available from 8:00 A.M. to 6:00 P.M. U.S. Central Time, Monday-Friday.



To contact Britannica Customer Support by e-mail, please submit your inquiry, feedback, suggestions, or comments via our Online Help Form.



To contact Britannica Customer Support by telephone or fax, use the following numbers:

Telephone (U.S.and Canada): (800) 323-1229

Telephone (All other countries): (312) 347-7159

Fax: (312) 294-2104


Mailing Address

If you prefer, you may write to Britannica Customer Support at the following address:

Britannica Customer Support

331 North La Salle Street

Chicago, IL 60654



Britannica Worldwide Offices

In addition to our headquarters in Chicago, Britannica has locations around the world. Click here for information on how to contact our international offices.