Need help? Visit our Frequently Asked Questions page for answers to common inquiries. Or, you can contact Britannica Customer Support by e-mail using our Online Help Form, or by telephone or fax. Customer Support personnel are available from 8:00 A.M. to 6:00 P.M. U.S. Central Time, Monday-Friday.
To contact Britannica Customer Support by e-mail, please submit your inquiry, feedback, suggestions, or comments via our Online Help Form.
Telephone/Fax
To contact Britannica Customer Support by telephone or fax, use the following numbers:
Telephone (U.S.and Canada): (800) 323-1229
Telephone (All other countries): (312) 347-7159
Fax: (312) 294-2104
Mailing Address
If you prefer, you may write to Britannica Customer Support at the following address:
Britannica Customer Support
331 North LaSalle Street
Chicago, IL 60654
USA
Britannica Worldwide Offices
In addition to our headquarters in Chicago, Britannica has locations around the world. Click here for information on how to contact our international offices.